Difference between revisions of "Support Tickets"
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(Created page with "== How to Contact Staff == Welcome to the Support Center. If you encounter any technical issues, database bugs, or require administrative assistance, our staff team is here to help. The most efficient and direct way to contact the administration is through our official Discord platform. === 📢 Official Discord Support === We utilize Discord for all primary support tickets, server announcements, and community updates. * '''Official Discord Server:''' [https://disc...") |
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We utilize Discord for all primary support tickets, server announcements, and community updates. | We utilize Discord for all primary support tickets, server announcements, and community updates. | ||
* '''Official Discord Server:''' [https://discord.gg/ | * '''Official Discord Server:''' [https://discord.gg/pvg3wwUKrt Click Here to Join Our Discord] | ||
* '''Main Administrator Discord Account:''' ''' | * '''Main Administrator Discord Account:''' '''brave7030''' | ||
=== 📝 How to Open a Support Ticket === | === 📝 How to Open a Support Ticket === | ||
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# **Player Reports:** If you are reporting a player violating server guidelines, please provide video evidence or unedited screenshots. | # **Player Reports:** If you are reporting a player violating server guidelines, please provide video evidence or unedited screenshots. | ||
[[Category:Server Info]] | [[Category:Server Info]] | ||
[[Category:Guides]] | [[Category:Guides]] | ||
Latest revision as of 12:51, 13 July 2026
How to Contact Staff
Welcome to the Support Center. If you encounter any technical issues, database bugs, or require administrative assistance, our staff team is here to help.
The most efficient and direct way to contact the administration is through our official Discord platform.
📢 Official Discord Support
We utilize Discord for all primary support tickets, server announcements, and community updates.
- Official Discord Server: Click Here to Join Our Discord
- Main Administrator Discord Account: brave7030
📝 How to Open a Support Ticket
For quick resolution of game-related issues, please follow these guidelines when reaching out:
- **Bug Reports:** Provide your character name, the NPC coordinates (e.g., Askald location), and a screenshot of the issue or error.
- **Account & Donation Issues:** Contact the Main Administrator directly via Direct Message (DM) on Discord. Never share your password or sensitive account details publicly.
- **Player Reports:** If you are reporting a player violating server guidelines, please provide video evidence or unedited screenshots.
