Support Tickets

How to Contact Staff

Welcome to the Support Center. If you encounter any technical issues, database bugs, or require administrative assistance, our staff team is here to help.

The most efficient and direct way to contact the administration is through our official Discord platform.

📢 Official Discord Support

We utilize Discord for all primary support tickets, server announcements, and community updates.

• Official Discord Server: Click Here to Join Our Discord
• Main Administrator Discord Account: brave7030

📝 How to Open a Support Ticket

For quick resolution of game-related issues, please follow these guidelines when reaching out:

1. **Bug Reports:** Provide your character name, the NPC coordinates (e.g., Askald location), and a screenshot of the issue or error.
2. **Account & Donation Issues:** Contact the Main Administrator directly via Direct Message (DM) on Discord. Never share your password or sensitive account details publicly.
3. **Player Reports:** If you are reporting a player violating server guidelines, please provide video evidence or unedited screenshots.